When purchasing a product, the main advantage is the product itself. What people are looking to get is something that the product alone will add. Benefits come from something material or from the features.The same is not true for community-related products. When creating an app that aims to create a community, the main benefits come... Continue Reading →
How important is the quality of a product?
"There is no better marketing campaign than a good product.” I read this sentence recently in a book about Start-ups and their challenges on the efficiency of a product or service. However, this idea ends up having adverse effects if it is accompanied by a decrease in the quality of the product/service we are selling.Let's imagine... Continue Reading →
Are the monopolies that bad?
It is questioning the unquestionable that Peter Thiel, Paypal's Founder and one of the first external investors on Facebook, calls into question truths that we all held as absolute in the book Zero to One. Common sense and popular opinion have been defending that Monopolies are the fastest way to weaken democracies and inflate the... Continue Reading →
The day I resigned and received the biggest leadership lesson on my career
After one of the biggest mistakes in my professional career, I had no other option but to make my place available. I felt that my decision, which resulted in important losses for the company, was worth to be penalised. It was a decision thought out, structured and reflected over 3 days after the mistake. Monday,... Continue Reading →
How to make better decisions?
35,000. According to some sources this is the number of decisions we make daily. Within this number, we certainly have decisions that affect us only as individuals, but we also have decisions that have a direct or indirect impact on those around us. As managers, our decisions mainly fall into this second group. All decisions... Continue Reading →
3 ways to improve the retention and the customer experience
When I started my professional activity as a sales assistant at Zara It was the first time I heard the expression: "The goal is not for the customer to come to the store, it's for him to come back here." Several studies indicate that the cost of getting a new customer can be up to... Continue Reading →